Privacy Policy

Turner Lawn Care SMS Privacy Policy

Effective Date: 11/7/24

Turner Lawn Care ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you opt-in to receive SMS communications from us through our website or other means.

By signing up for SMS communications, you agree to the terms outlined in this Privacy Policy. Please read it carefully before providing any personal information.

1. Information We Collect

When you sign up for SMS updates, we may collect the following types of information:

Phone Number: We collect your phone number when you subscribe to our SMS service.
Opt-In Data: Information about your subscription preferences (e.g., when you sign up for messages, confirmation of your consent).
Usage Data: We may collect non-personal data about how you interact with our SMS messages, such as click-through rates or response times.

2. How We Use Your Information

We use the information we collect to:

Send you SMS updates, promotions, or other relevant information regarding our lawn care services.
Respond to your inquiries, provide customer support, or address any issues you may encounter with our services.
Ensure that you receive the most relevant information based on your preferences or location.

3. Consent to Receive SMS Messages

By subscribing to our SMS service, you consent to receive text messages from Turner Lawn Care. These messages may include:

Appointment reminders, service updates, or promotions.
Special offers and marketing communications related to lawn care services.

Message Frequency: You may receive up to 10 messages per month, depending on the services you have requested or the promotions we are running.

Opt-Out: You can opt-out at any time by texting STOP to the number from which you received messages. Once you opt out, you will no longer receive SMS communications from us, except for any transactional messages that may be required, such as confirmations of service appointments.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or mobile network is entirely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted service providers who assist us in managing our SMS communication platform, but they are bound by confidentiality agreements and are not allowed to use your information for their own purposes.

We may also disclose your information as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

6. Data Retention

We retain your phone number and communication preferences for as long as necessary to provide you with SMS updates or as required by law. You can request that we remove your information from our database at any time by following the opt-out process described above.

7. Your Rights

You have the right to:

Access the information we have about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal information, subject to any legal requirements or legitimate business interests.
Withdraw your consent to receive SMS messages at any time by following the opt-out instructions provided in our messages.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of this page will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS communications, please contact us at:

info@turnerlawn.com
386-287-5914

By subscribing to our SMS service, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for choosing Turner Lawn Care!